Ticket purchase

• Transport Tickets are available for purchase over the Internet at www.simpleexpress.eu, in ticket offices of Eurolines Lux Express or through authorised distributors (the Agents), where service fees may be added to the price of the Transport Ticket by the Agents.
• Upon receipt of the Transport Ticket, the Passenger should immediately verify the correctness of data indicated on the Transport Ticket as well as the compliance of the price of the Transport Ticket with the paid amount, as later complaints will not be satisfied.
• Upon purchasing the Transport Ticket over the Internet, full payment for the total cost of the Transport Ticket is required.
• Upon purchase of a Transport Ticket, the Passenger must provide the Carrier with at least the following information: Last name and contact telephone of the Passenger as well as the desired date and time of the journey.
• Upon existence of free places, the Transport Ticket can be bought also from the bus driver.
• The Carrier may, as it sees fit, establish additional price preferences to Passengers complying with certain conditions (e.g., young persons, children).
• The Carrier may implement different price preference categories and discount levels for different lines or departures.